Terms of Service

Last updated: June 2025

1. Agreement to Terms

By accessing and using PathPal AI ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

2.1 What We Provide

PathPal AI is an AI-powered career analysis platform that provides:

  • Resume and career document analysis
  • Personalized career insights and recommendations
  • Skills assessment and gap analysis
  • Market trend analysis and salary benchmarking
  • Interview preparation and career guidance

2.2 Service Availability

We strive to maintain 99.9% uptime but do not guarantee uninterrupted access. We may temporarily suspend the service for maintenance, updates, or technical issues.

3. User Accounts and Registration

3.1 Account Creation

  • You must be at least 13 years old to create an account
  • You must provide accurate and complete information
  • You are responsible for maintaining account security
  • One account per person; sharing accounts is prohibited

3.2 Account Responsibilities

  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized access
  • You are liable for all activities under your account
  • We may suspend accounts that violate these terms

4. Credits and Payment Terms

4.1 Credit System

  • Our service operates on a credit-based system
  • Each career analysis consumes 10 credits
  • Credits are non-refundable and non-transferable
  • Credits expire 12 months from purchase date
  • New users receive 10 free credits upon registration

4.2 Payment Processing

  • Payments are processed securely by Creem
  • All prices are in USD unless otherwise stated
  • Payment is due immediately upon purchase
  • We accept major credit cards, PayPal, and Apple Pay

4.3 Refund Policy

Due to the nature of our AI analysis service, all sales are final. However, we may provide refunds at our discretion for technical issues or service failures. Refund requests must be submitted within 7 days of purchase.

5. User Conduct and Acceptable Use

5.1 Permitted Use

  • Use the service for legitimate career development purposes
  • Upload only your own career documents and information
  • Provide accurate information for analysis
  • Respect intellectual property rights

5.2 Prohibited Activities

  • Uploading false, misleading, or fraudulent information
  • Attempting to reverse engineer or copy our AI models
  • Using the service for illegal or harmful purposes
  • Violating any applicable laws or regulations
  • Interfering with the service's security or functionality
  • Creating multiple accounts to circumvent credit limits

6. Intellectual Property Rights

6.1 Our Rights

  • PathPal AI owns all rights to the platform and technology
  • Our AI models, algorithms, and analysis methods are proprietary
  • All content, design, and functionality are protected by copyright
  • Our trademarks and brand elements are protected

6.2 Your Rights

  • You retain ownership of your uploaded career documents
  • You own the analysis results generated for your content
  • You may use analysis results for personal career development
  • You grant us license to process your data for service provision

7. Privacy and Data Protection

Your privacy is important to us. Our data collection and use practices are governed by our Privacy Policy, which is incorporated into these Terms by reference.

7.1 Data Processing

  • We process your data solely to provide our services
  • We use industry-standard security measures
  • We do not sell your personal information to third parties
  • You have rights to access, correct, and delete your data

8. Disclaimers and Limitations

8.1 Service Disclaimers

  • Our AI analysis is for informational purposes only
  • Results should not replace professional career counseling
  • We do not guarantee specific career outcomes
  • Analysis accuracy depends on input quality and completeness

8.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PATHPAL AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability to you for any claim arising from or relating to this agreement shall not exceed the amount you paid us in the 12 months preceding the claim.

9. Termination

9.1 Termination by You

  • You may terminate your account at any time
  • Unused credits will be forfeited upon termination
  • You remain liable for charges incurred before termination

9.2 Termination by Us

  • We may terminate accounts for violations of these terms
  • We may suspend service for non-payment
  • We will provide reasonable notice when possible
  • Upon termination, your access to the service will cease immediately

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes via email or prominent notice on our website. Continued use of the service after changes constitutes acceptance of the new terms.

11. Governing Law and Disputes

11.1 Governing Law

These terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

11.2 Dispute Resolution

  • We encourage resolving disputes through direct communication
  • If informal resolution fails, disputes will be resolved through binding arbitration
  • Arbitration will be conducted under the rules of the American Arbitration Association
  • You waive the right to participate in class action lawsuits

12. Miscellaneous

12.1 Entire Agreement

These terms, together with our Privacy Policy, constitute the entire agreement between you and PathPal AI regarding the use of our service.

12.2 Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

12.3 Assignment

You may not assign your rights under these terms without our written consent. We may assign our rights and obligations without restriction.

13. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: support@pathpal.pro
Website: pathpal.pro
Response Time: We aim to respond within 48 hours